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Effective fraud prevention is essential to all business operations. It is vital to take a robust view, and establish a proactive approach to fraud prevention, identifying and positively managing fraud risk, implementing strategic and practical systems, and installing an anti-fraud culture - Tommy Seah
 

Upcoming Event

Fraud Investigation

CSI Train the Trainer Series


Credit Risk

CSI Black Belt in Credit Risk Management
Jan , Apr, Aug, Nov 2009*
Park Royal Hotel, Kuala Lumpur, Malaysia
 

Jan, Apr, Aug, Nov 2009*
Park Royal Hotel, Singapore
**

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CSI Blackbelt in SEATA: Internal Audit Masterclass

Jan, May, Sept, Nov 2009

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Home arrow Audit Interviewing Techniques
Audit Interviewing Techniques PDF Print E-mail

Introduction : Two Dimensions of an Audit

The Iceberg, shown below, is a convenient metaphor for describing the audit process.  The tip of the iceberg represents the technical dimension of the audit.  Being above the “water line”, the technical dimension includes the most visible and objective aspects of an audit.  The way the audit is planned, the operations audited, auditees interviewed, etc.

Audit Interview

As with an iceberg, however, a significant part of the audit takes below the water line.  This is the interpersonal dimension - the manner in which the audit is performed and the way auditees feel about the audit.  The interpersonal side of an audit has a direct impact on the technical quality of an audit.  For example, the technical task of asking questions to obtain audit information is quite straight forward.  Yet, the interpersonal side of how you ask questions directly influences the quality of the information obtained.  Unless you pay equal attention to both the technical and interpersonal dimensions of an audit, it is unlikely that the audit will be uniformly effective. This is not a generic program. It is a technical coaching session designed for bank internal auditors to discharge their duties.

Coaching Objectives
  • To enhance the participant’s understanding of why the interviewing process is an important skill for the auditor to master. 
  • To provide a systematic approach for conducting interviews.
  • To learn methods for organizing and planning interviews.
  • To provide tips on how to effectively interview auditees. 
  • To provide the participant opportunities to practice interviewing techniques addressed in the program.

Benefits In Attendance 
At the end of the coaching session, participants will be:
  • able to identify the overall objectives and topics of the course.
  • able to identify interviewee’s expectations.
  • encouraged and feel encouraged to participate actively in future workshops.

Methodology
This coaching by a Certified Fraud Examiner consists of a lively series of short participative lectures conveyed using plain uncomplicated explanations.  Learning will be facilitated through discussion and case studies.  Ample coaching materials will be given to participants so that these will be a constant source of reference to them.  Ample time will be allotted for the transfer of ideas.
    
Who Should Attend
Risk Managers, Compliance Officers, Operations Managers, Treasury Managers, Training Managers, Relationship Managers, HR Managers, Internal Control Officers & All Bank Internal Auditors.

 

Upcoming Events

Fraud & Corruption

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Internal Controls Masterclass Singapore 

Procurement Fraud Hong Kong

Combating Fraud & Understanding Corruption
4th - 5th Nov 2009
InterContinential Hotel, Manila

Digital Forensics
For more information on Course Fees & Schedules, simply call or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Internal Controls Masterclass
1st- 2nd Oct 2009
Holiday Inn Park View,
Singapore

Procurement Fraud Workshop 2009
23rd Sept 2009
(to be announced),
Hong Kong

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